Pengumuman! Cek Eligibilitas Magang Nasional Batch 3 Tahun 2026 Sudah Dibuka. Segera cek status kelayakan Anda melalui akun Maganghub.
1500630
CALL CENTERKonsultasi & Aduan (text only)
Perusahaan: 0813-2064-789
Peserta: 0813-2064-787
@Kemnaker
DM
Polyplex Films Indonesia
1. Assist in providing first-level technical support for hardware, software, and basic network issues.
2. Assist in installing, configuring, and maintaining laptops, desktops, printers, and other IT equipment.
3. Support daily IT troubleshooting and escalate unresolved issues to the IT Support Staff.
4. Assist in IT asset inventory management, including recording, tagging, and updating asset data.
5. Assist in maintaining IT documentation, reports, and support records.
6. Support basic network troubleshooting.
7. Perform other IT-related tasks as assigned by the IT Support Staff.
1. Introduction to PFI IT infrastructure 2. IT policies and procedures 3. Introduction to hardware and software 4. Basic Windows troubleshooting 5. Introduction to IT support workflow 6. Understanding escalation procedures 7. IT safety and data security awareness
1. Laptop/desktop installation and configuration 2. Printer installation and configuration 3. Software installation 4. User account/basic configuration support 5. Peripheral troubleshooting 6. Basic roubleshooting 7. Preventive maintenance
1. Introduction to IT asset management 2. Asset tagging and identification 3. Asset inventory database 4. Asset assignment/return process 5. Physical asset verification 6. Updating asset records 7. IT documentation
1. Basic networking concepts 2. IP address and network configuration 3. LAN and Wi-Fi 4. Basic connectivity troubleshooting 5. Network printer troubleshooting 6. Cable and port identification 7. Escalation of network issues
1. Troubleshooting methodology 2. Root cause identification 3. Handling IT support requests 4. User communication 5. Support documentation 6. Ticket/issue tracking 7. Escalation and follow-up
1. Identify a simple IT improvement opportunity 2. Define project objective 3. Implement improvement 4. Prepare project documentation 5. Prepare presentation 6. Final presentation to IT Mentor 7. Final internship evaluation
Q8QC+QR6, Nambo Udik, Kec. Cikande, Kabupaten Serang, Banten 42186
Kab. Serang
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