IT Staff

Focus: Work attitude and understanding of the companyIf the intern fails at this stage, the program should be stopped—no need to continue.Key activities:Company induction (organizational structure, culture, basic rules)Department introduction (light rotation / job shadowing)Basic training:Work ethicsConfidentiality & data handlingBasic documentation skills (Excel, Word, Google Drive)Mandatory outputs:Summary of one department’s work process (2–3 pages)Daily logbook (neat and consistent)

Focus: Understanding how things actually workKey activities:Deep dive into 1–2 core processes, for example: administrationAttend meetings as an observerMandatory outputs:Actual (as-is) process flowchartIdentification of:bottlenecksfrequently erroneous datarepetitive manual tasks

Focus: Transition from “doing tasks” to “analyzing problems”Key activities:Select one real operational issue (must be approved), such as:Document processing delaysHuman error in data entryDuplication of work between departmentsWeak document controlMandatory outputs:Clear and specific problem statementImpact on the company (time, cost, risk)Supporting data (not assumptions)

Focus: Entering the mini-research phaseKey activities:Develop:research objectivesresearch methods (observation, documents, interviews)realistic scope (not overly broad)Mandatory outputs:Internal research proposal (max. 10–15 pages)Execution timeline

Focus: Not just writing—delivering solutionsKey activities:Data collectionBasic analysisInternal benchmarking (before–after / best practices)Mandatory outputs:Draft research paperPractical recommendations, such as:SOP improvementsnew templateschecklistsprocess simplification

Focus: Decision-makingKey activities:Final paper submissionPresentation to HR / Finance / ManagementQ&A session (critical)Mandatory outputs:Final research paperPresentation slides2-page executive summary