Pengumuman! Cek Eligibilitas Magang Nasional Batch 3 Tahun 2026 Sudah Dibuka. Segera cek status kelayakan Anda melalui akun Maganghub.

Quadrant Kuala Namu
membuat minuman dan racikan minuman khas hotel
1. Pengertian BARISTA 2. Struktur organisasi HOTEL 3. Tugas dan tanggung jawab BARISTA 4. Jenis-jenis outlet hotel 5. Alur operasional BAR 6. Pengetahuan produk makanan dan minuman 7. Standar pelayanan hotel
1. Personal grooming 2. Hygiene dan sanitasi 3. Etika komunikasi dengan tamu 4. Body language 5. Sikap profesional 6. Hospitality dan customer service 7. Etika bekerja dalam tim
1. Greeting dan welcoming guest 2. Seating guest 3. Taking order 4. Up-selling dan suggestive selling 5. Sequence of service 6. Food service 7. Beverage service 8. Clearing table 9. Billing dan payment 10. Farewell guest
1. Pengetahuan menu makanan 2. Pengetahuan minuman 3. Ingredients dan metode pengolahan 4. Food pairing 5. Informasi allergen 6. Pengetahuan dasar wine dan minuman lainnya sesuai standar hotel 7. Cara menjelaskan menu kepada tamu
1. Pengertian leadership 2. Perbedaan leader dan staff 3. Leadership style 4. Pembagian tugas dan tanggung jawab 5. Delegasi pekerjaan 6. Monitoring kinerja staff 7. Memberikan briefing dan pengarahan 8. Memberikan feedback 9. Coaching dan mentoring 10. Motivasi tim 11. Menyelesaikan konflik antar-staff 12. Pengambilan keputusan
1. Opening dan closing outlet 2. Preparation dan mise en place 3. Checklist operasional 4. Station allocation 5. Pengaturan manpower 6. Pengaturan table set-up 7. Monitoring kebersihan outlet 8. Monitoring peralatan service 9. Koordinasi dengan kitchen dan department terkait
1. Jenis-jenis keluhan tamu 2. Teknik mendengarkan keluhan 3. Cara meminta maaf secara profesional 4. Problem solving 5. Service recovery 6. Menangani tamu sulit 7. Penanganan VIP guest 8. Follow-up terhadap keluhan tamu
1. Daily checklist 2. Log book 3. Shift report 4. Incident report 5. Attendance dan manpower 6. Inventory report 7. Lost and found 8. Guest complaint report 9. Handover report
Jl. Arteri Kualanamu No. Blok A, Tumpatan Nibung, Kec. Batang Kuis, Kabupaten Deli Serdang, Sumatera Utara 20372

Kab. Deli Serdang
The Quadrant Hotel is a contemporary lifestyle hotel that embodies comfort, convenience, and warm hospitality. Strategically located in close proximity to the airport, our hotel offers seamless access for both domestic and international travelers, making it an ideal destination for business executives, transit passengers, and leisure guests alike. Our property features 45 tastefully designed and thoughtfully appointed guest rooms, each equipped with modern amenities to ensure a restful and rejuvenating stay. Whether visiting for business or pleasure, guests will appreciate the hotel’s calming ambiance, personalized service, and attention to detail. Enhancing the guest experience, The Quadrant Hotel proudly presents a vibrant rooftop restaurant, where culinary delights are paired with sweeping skyline views — perfect for relaxed dining or evening gatherings. For casual meet-ups or a quick caffeine fix, our cozy coffee lounge offers an inviting space to unwind or catch up on work in a comfortable setting. For corporate functions, private events, or intimate meetings, our flexible meeting room is fully equipped with contemporary audio-visual technology and supported by a professional events team dedicated to delivering seamless service and customized solutions. At The Quadrant Hotel, we are driven by a commitment to hospitality excellence. Our attentive staff, stylish facilities, and strategic location come together to create a truly memorable and meaningful experience — one that reflects our passion for serving every guest with sincerity, care, and professionalism. Terms of stay Please take a moment to review our terms and conditions to ensure a smooth and enjoyable experience during your stay with us. These policies are designed to provide clarity and comfort for all our guests. If you have any questions, our team is here to assist you

Quadrant Kuala Namu
Tata Boga, Manajemen Tata Hidangan, Pendidikan Tata Boga, Hospitality dan Pariwisata

Unit Bisnis Medan
Farmasi
Kreasi Kotakmegah
Pendidikan Teknik Mesin, Mesin Industri, PJJ Teknik Industri, Otomasi Sistem Permesinan, Elektronika Industri
Sinergi Gula Nusantara
Teknik Manajemen Industri, Administrasi, PJJ Teknik Industri

Quadrant Kuala Namu
Teknik Listrik, PJJ Teknik Informatika