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1500630
CALL CENTERKonsultasi & Aduan (text only)
Perusahaan: 0813-2064-789
Peserta: 0813-2064-787
@Kemnaker
DM
Changhong Electric Indonesia
Mempelajari administrasi service center, pengelolaan data customer dan unit, monitoring service dan sparepart, serta koordinasi operasional layanan.
• Memahami fungsi Service Center dan alur layanan. • Mempelajari administrasi data customer, produk, dan service. • Memahami prosedur layanan service center.
• Membantu input dan update data service. • Membantu mengelola data customer dan unit produk. • Membantu mengelola dokumen layanan.
• Membantu monitoring status service. • Membantu monitoring penggunaan dan ketersediaan sparepart. • Membantu melakukan update status penyelesaian unit.
• Membantu koordinasi dengan teknisi dan customer service. • Membantu koordinasi dengan gudang dan tim terkait. • Membantu menindaklanjuti kebutuhan administrasi service.
• Membantu melakukan rekap aktivitas service center. • Membantu menyiapkan laporan administrasi layanan. • Melakukan pengecekan kelengkapan data laporan.
• Mendukung project improvement administrasi service center. • Melakukan evaluasi dan finalisasi data layanan. • Menyusun laporan akhir dan mempresentasikan hasil kegiatan.
Jl. Pembangunan No.33, Limbungan Baru, Rumbai, Kota Pekanbaru, Riau 28266
Kota Adm. Jakarta Pusat
CHANGHONG Changhong was founded in 1958, developing through exceed six decades. from the initial stage of company establishment, the rise of the colour television, till nowadays diversified expansion of IT electronics. Changhong has become a comprehensive multinational corporation that featured consumer electronics, research and development and manufacturing core devices. Now it is moving towards a global competitiveness provider, which offers information appliance contents and services. In 2021, the brand value of Changhong has reached 173.629 billion yuan (RMB), ranking 7th among China's top 100 electronics industries and 53rd among China's top 500 manufacturing industries. Changhong owns eight listed companies. Over the years, Changhong insist on the user-centred, market-oriented, strengthening technical innovation, strengthening internal management, along with the direction of intelligent, networked, collaborative, establishing a strong industrial system of IoT, constantly improving the comprehensive competitiveness of enterprises, and gradually building Changhong into a world-renowned enterprise. CHANGHONG INDONESIA 2008 PT Changhong Electric Indonesia was established.
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