Sales Admin Intern

Introduction to Sales Department, hotel/residence products and services, target market, sales functions, customer segments, and basic sales procedures. Intern will observe daily sales activities and learn about the property's products and facilities.

Learn detailed knowledge of rooms, facilities, meeting spaces, packages, and other hotel products. Intern will practice presenting products, explaining benefits, conducting property tours, and responding to basic client inquiries.

Learn professional communication, telephone and email etiquette, customer needs analysis, lead identification, and follow-up techniques. Intern will assist in communicating with potential clients and maintaining lead information.

Learn sales strategies, promotional activities, market segmentation, competitor observation, and sales campaigns. Intern will assist with sales calls, promotional activities, sales visits, and preparation of marketing materials.

Learn client relationship management, quotation and proposal preparation, sales documentation, appointment scheduling, follow-ups, and coordination with other departments. Intern will assist in maintaining client records and supporting sales administration.

Apply sales knowledge through a final project, such as developing a sales promotion, prospecting potential clients, or analyzing sales opportunities. Intern will prepare recommendations, evaluate the results, and present the final project.