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1500630
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Perusahaan: 0813-2064-789
Peserta: 0813-2064-787
@Kemnaker
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- Membantu persiapan operasional bar, termasuk mise en place, pengecekan area kerja, peralatan, dan kebutuhan operasional.
- Mempelajari dan membantu proses pembuatan berbagai jenis minuman sesuai standar resep dan prosedur hotel.
- Membantu persiapan minuman seperti coffee, tea, juice, mocktail, dan basic beverage preparation lainnya.
- Mempelajari penggunaan peralatan bar serta menjaga kebersihan dan kerapian area kerja sesuai standar sanitasi.
- Mendukung pelayanan minuman kepada tamu sesuai dengan standar hospitality dan prosedur operasional.
- Membantu proses persiapan beverage untuk kebutuhan restaurant, banquet, coffee break, dan kegiatan operasional hotel lainnya.
- Mempelajari product knowledge terkait menu minuman, bahan dasar, penyajian, dan teknik rekomendasi produk kepada tamu.
- Membantu pengoperasian sistem pelayanan seperti POS serta memahami proses order input dan transaksi sesuai arahan trainer.
- Menerapkan teknik komunikasi, pelayanan tamu, upselling, dan suggestive selling dalam kegiatan operasional.
- Berpartisipasi dalam briefing harian, evaluasi, dan kegiatan pengembangan kompetensi bersama tim Food & Beverage.
- Menjaga standar kebersihan, keamanan pangan, keselamatan kerja, serta profesionalisme selama menjalankan program magang.
Pengenalan industri hospitality Pengenalan hotel dan fasilitas hotel Pengenalan Food & Beverage Department Struktur organisasi F&B Department Pengenalan outlet: Bar Restaurant Banquet Room Service Peran dan tanggung jawab Bartender Pengenalan trainer dan program pelatihan Grooming standard & personal hygiene Uniform standard Food & beverage safety awareness HACCP awareness K3 dan emergency procedure Hotel service culture
Bar opening procedure Bar closing procedure Bar mise en place Preparation area kerja Pengenalan bar equipment: Shaker Jigger Strainer Bar spoon Blender Mixing glass Glassware identification Glass handling procedure Ice handling procedure Garnish preparation Beverage storage Kebersihan dan sanitasi area bar Equipment cleaning procedure
-Beverage classification -Product knowledge: -Coffee -Tea -Juice -Mocktail -Basic cocktail knowledge -Ingredient knowledge -Beverage menu understanding -Coffee & tea preparation -Juice preparation -Mocktail preparation -Garnish application -Beverage presentation standard -Recipe understanding -Portion control
Guest greeting & bar etiquette Taking beverage order Menu explanation Beverage recommendation Beverage serving procedure Service sequence Guest interaction skill Communication skill Handling guest request Complaint handling basic Service recovery awareness Maintaining bar cleanliness during operation Coordination dengan F&B Service team
-Basic mixing technique: -Shaking -Stirring -Building -Blending -Cocktail preparation basic -Beverage consistency control -Banquet beverage operation -Coffee break beverage setup -Event beverage preparation -Beverage station setup -Beverage replenishment -Inventory awareness -Stock checking -POS system introduction -Order input procedure -Upselling & suggestive selling -Product recommendation technique
-Full operation practice -Independent beverage preparation under supervision -Guest service practice -Professional bartender etiquette -Teamwork & communication -Daily briefing participation -Review operational standard -Practical assessment -Knowledge assessment -Trainer evaluation -Final feedback & improvement plan
Jl. K.H. Wahid Hasyim No.70, RT.7/RW.5, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10340
Kota Adm. Jakarta Pusat
Hotel Morrissey
Direktorat Kesatuan Pengawasan Laut dan Pelayaran (KPLP)
Ilmu Komputer
Jaya Ripta Bhuwana
Hospitaliti dan Pariwisata, Hospitality dan Pariwisata
Kimia Farma Diagnostika
Manajemen Konstruksi, Teknik Sipil
PT Hospi Medik Indonesia
Elektromedik
Nusa Mandiri Properti
Manajemen, Bisnis Manajemen Retail, Administrasi, Administrasi Bisnis, Periklanan
