IT Engineer

Company and IT department orientation, IT policies and SOPs, IT infrastructure, asset management, and helpdesk/ticketing processes.

Learn network fundamentals, network monitoring, PC/software troubleshooting, user account management, printer/peripheral support, and helpdesk handling.

Data Management Understand server and system operations, monitoring, data backup and recovery, database fundamentals, ERP/business systems, and IT documentation.

Learn cybersecurity fundamentals, access control, endpoint and network security, IT security compliance, and basic security incident handling.

Understand manufacturing IT systems, production system support, MES/digital systems, production equipment connectivity, preventive maintenance, and IT performance monitoring.

Apply problem-solving skills through an IT improvement project, support implementation, prepare technical documentation, present project results, and complete the final competency evaluation.