Pengumuman! Batas Waktu Pendaftaran Magang Nasional Batch 3 Tahun 2026 Diperpanjang. Segera selesaikan pendaftaran Anda paling lambat pukul 00.30 WIB.
1500630
CALL CENTERKonsultasi & Aduan (text only)
Perusahaan: 0813-2064-789
Peserta: 0813-2064-787
@Kemnaker
DM
Bumi Perkasa Andhika
The Guest Service Intern (Mandarin/Arabic Speaker) is responsible for assisting guests with inquiries, requests, and service needs while ensuring a welcoming and memorable guest experience. The trainee supports Front Office operations by providing excellent customer service and assisting Mandarin-speaking and Arabic-speaking guests throughout their stay.
Property tour, operational observation, daily briefing, grooming practice, guest greeting and welcoming practice, and introduction to Guest Service operations.
Hospitality communication, verbal and non-verbal communication, active listening, telephone etiquette, and professional communication.
Basic front office operations, reservations, check-in/check-out procedures, room information, guest registration, and hotel system introduction.
Types of guest complaints, complaint handling techniques, service recovery, problem-solving, and emotional intelligence.
Guest experience, personalized service, anticipating guest needs, upselling, guest loyalty, and creating memorable experiences.
Performing Guest Service duties with greater independence under supervision, handling guest interactions, monitoring guest requests, completing a mini improvement project, and final assessment.
Jl. Kebon Kacang Raya No.2, Kb. Melati, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230
Kota Adm. Jakarta Pusat
Direktorat Kesatuan Pengawasan Laut dan Pelayaran (KPLP)
Ilmu Komputer
PT Kapuas Cemerlang Maju
Tata Boga, Pendidikan Tata Boga
Rumah Sakit Islam Jakarta Cempaka Putih
Fisioterapi, fisioterapi
Cozmo Menteng
Bisnis Perhotelan, Bahasa Inggris Untuk Industri Pariwisata, Hospitaliti dan Pariwisata, Tata Boga, Industri Pariwisata, Perhotelan, Manajemen Bisnis Pariwisata, Pendidikan Tata Boga, Hospitality dan Pariwisata, Manajemen Pariwisata, Kepariwisataan, Pengelolaan Perhotelan
PT. Pesona Equator (Hotel Arcadia)
Seni Kuliner dan Pengelolaan Jasa Makanan, Pendidikan Vokasional Seni Kuliner
Cozmo Menteng
Bisnis Perhotelan, Seni Kuliner dan Pengelolaan Jasa Makanan, Hospitaliti dan Pariwisata, Tata Boga, Perhotelan, Manajemen Bisnis Pariwisata, Seni Kuliner, Manajemen Perhotelan, Pendidikan Tata Boga, Hospitality dan Pariwisata, Manajemen Perhotelan dan Pariwisata, Manajemen Pariwisata, Kepariwisataan, Pengelolaan Perhotelan, Manajemen Kuliner, Pendidikan Vokasional Seni Kuliner
