IT Support Intern

Qualifications 任职资格:

> Fresh graduate with a degree in Information Technology, Computer Science, Information Systems, or other related fields.

> Basic understanding of computer hardware, software, operating systems, computer networks, and IT troubleshooting.

> Basic knowledge of databases, programming, or system administration is an advantage.

> Have basic troubleshooting and problem-solving skills, able to work independently and collaboratively within a team.

> Willing to learn new technologies, systems, and tools as required by the IT Team.

> Good communication skills and interpersonal skills, attention to detail, and a strong sense of responsibility.

> Adaptable and willing to take on various IT-related tasks.

> Able to communicate in English/Mandarin proficiency is an advantage.

Job Description 职位描述:

> Assist in managing user roles permission across company systems and applications.

> Assist the IT team in daily IT operations and technical support.

> Assist in implementing information security policies, monitoring compliance, identifying potential security risks, and supporting information security awareness activities.

> Help identify, collect, and document the IT team's needs, including system improvements, software requirements and operational support.

> Provide basic technical support to employees and assist in troubleshooting system, software, and access-related issues.

> Assist in reviewing existing IT processes and identifying opportunities to improve system efficiency, security, and usability.

> Maintain IT documentation, access records, security checklists, and reports on IT-related activities.

> Perform other IT-related tasks and projects assigned by the IT team according to business needs.