Administrative & Export Support Intern

• Company orientation, organizational structure, and administrative functions. • Introduction to administrative and export processes. • Introduction to basic administrative and export documents. • Introduction to Microsoft Excel and administrative forms. • Workplace communication, discipline, attendance, and basic safety. • Job shadowing with the assigned mentor.

• Understanding Commercial Invoice and Packing List (CIPL). • Understanding Delivery Note (DN) and shipment-related information. • Preparing and updating documents using established templates. • Introduction to export workflow and task sequencing. • Data checking and verification techniques. • Identifying common administrative errors and preventive actions. • Practical document preparation under mentor supervision.

• Understanding delivery schedules and shipment timelines. • Monitoring delivery time and Estimated Time of Departure (ETD). • Understanding the relationship between documentation, shipment schedules, and operational processes. • Task prioritization based on urgency and deadlines. • Workload management and timely task completion. • Updating shipment data using Excel or relevant systems. • Practical shipment monitoring and status reporting.

• Physical and digital document filing and archiving. • Folder structure and document naming conventions. • Document indexing, categorization, and retrieval. • Document lifecycle and record management. • Maintaining and updating administrative data. • Confidentiality and responsible handling of company information. • Understanding document access levels and data security. • Improvement Project: Improving an existing filing or document management process.

• Understanding the role of administration in supporting cross-functional activities. • Effective communication with internal teams. • Supporting internal events and cross-functional activities. • Adapting to changing priorities and ad-hoc tasks. • Basic problem-solving in administrative activities. • Practical teamwork and coordination with related departments. • Practical Project: Supporting monitoring of lead time and operational activities.

• Applying the knowledge and skills gained throughout the internship. • Performing administrative activities with greater independence under mentor supervision. • Managing documents, data, filing, and shipment information in an integrated manner. • Applying accuracy, time management, confidentiality, and workplace discipline. • Identifying and solving simple administrative problems. • Final Project: Improvement project related to document management, data accuracy, filing, or shipment monitoring. • Preparing and presenting the final internship report. • Final evaluation and feedback from the mentor.